You can use our secure payment gateway to complete your order with the options available — including Google Pay (for India) and credit or debit cards. We accept both Indian and international cards.

For international payments, please note that the total amount at checkout will appear in INR (Indian Rupees). Once you click “Pay Now,” you’ll be able to choose your preferred currency on the next screen.

We ship globally to all countries supported by our shipping partner. In case we are unable to, we will reach out to you. Kindly note that we do not ship to PO boxes, parcel lockers, APO, FPO addresses, or freight forwarding companies.

Once your jewels have shipped, you will receive an email from our shipping partners with the tracking details. You may use these tracking details to check the status of your order from pick up through to delivery.

In-stock means the products are available and ready to be shipped (standard shipping policy applies). Pre-order denotes products that are not in stock yet but will be added to the production queue. The estimated ship date will be indicated on the product page. Please note that you will be charged in full at the time the order is placed. We know the waiting game can be tough - as a thank you for supporting us, we will offer a 5% discount on all our pre-orders.

Please note that your order may be subject to duties, taxes, tariffs, or customs fees, which are the responsibility of the recipient. You may be required to pay the necessary fees before the package can be released to you. This may vary by country.

As these charges are determined by your local customs authorities, Theyn unfortunately has no control over them and cannot advise on the exact amount. For more information, we recommend contacting your local customs office. Kindly note that we’re unable to reimburse any duties or taxes paid upon delivery.

Yes you can! Our digital gift cards are currently available in the following denominations: INR 5,000, INR 10,000 and INR 15,000. Please reach out to us if you require any further assistance with this. You can email your gift card directly to the recipient. The gift cards are valid 1 year from date of purchase. Purchase gift card here.

• We offer free shipping on all orders within India. 
• We offer free global shipping on all orders over USD 250. For international orders below USD 250, a flat shipping fee of USD 20 (INR 1750) will be applied at checkout. 
• We will dispatch your Theyn jewels in 5-7 business days. Our shipping partners will keep you posted right from pick up through the delivery. (We are currently noticing a 7-15 day delivery window for international orders once they have been dispatched by us).